The highly experienced private security company, Global Protection Management (GPM), has over 30 years of experience working with some of the nation’s top corporations. In their quest to deliver the best possible service to their clients, GPM wanted to eliminate all paper reporting, upgrade their guard tour system, and have easier access to all reports.
Once GPM had a general idea of what their clients were expecting from a security provider, they took it upon reporting, daily activity themselves to look for a workforce management solution. GPM began to look for a solution equipped with GPS, time-sensitive reporting, daily activity reports, and smarter guard tours. After researching different solutions, they came across Trackforce and its suite of workforce management solutions.
CHALLENGES
After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service. The following features have proven to be the most beneficial to GPM.
As a manned security provider, officer is paramount to gain a client’s trust.
After integrating Track force, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service. We conducted a validation study using the organization’s current armed officers in order to:
GPS and NFC technology ensure mobile guard accountability and help them be more efficient. Real-time monitoring always gives operations and management the insights needed.
Historical data is easily accessible whenever needed as all reports are stored on a secure cloud-based server.
After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service.We conducted a validation study using the organization’s current armed officers in order to:
RESULT
After integrating Trackforce, Global Protection Management has been able to increase officer accountability, streamline operations and provide a better service. The following features have proven to be the most beneficial to GPM